LC MotorSports
11 E River Dr
Phoenix, NY 13135
United States
ph: (315) 409-3500
fax: email all fax documents
sales
Returns, Refunds and Exchange Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase for Store Credit. All items need to be returned by means of a method that provides a tracking number and MUST inlcuded a RMA (return of Material Authorization) number
1. Please email sales@merlinmfgusa.com
to request a RMA#.
2. Mail your returned item to:
LC MotorSports
Tracking #
8525 Sextant Dr
Baldwinsville, NY 13027
3. Include in your package a signed letter stating
the reason for your return and the original
receipt.
Return Exceptions
Some items can not be returned if they are opened. These are but not limited to: electronics, software, Custom Machined Parts, Special Orders.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 20% restocking fee, this will be deducted from your Store Credit. We also do not refund the original shipping and handling that you paid on the order.
Exchanges
If your item is in unopened condition, you may exchange your item for a different item or store credit. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping along with any difference in cost.
Accepted Methods of Payment
Credit Card (via PayPal)
Check/Money Order
Cash On Delivery
Mailing Address For Check/Money Order
LC MotorSports
8525 Sextant Dr
Baldwinsville, NY 13027
Turnaround
All orders are shipped Monday - Friday 8am - 5pm.
Carriers
We use the following carriers to deliver our orders:
USPS
FedEx
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Please contact us for International Shipping rates. All shipping on this site is based on the lower USA 48 states
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
LC MotorSports
11 E River Dr
Phoenix, NY 13135
United States
ph: (315) 409-3500
fax: email all fax documents
sales